Frequently Asked Questions
How durable are your collars?
Collar Me Charming Collars are very durable! All ends are triple+ stitched to assure that your pup is safe. Our collars are made with strong nylon webbing and interfacing underneath the designer fabrics. Though our collars are tough, make sure to be responsible and check for the wear and tear of the product over time. The customer is responsible for the suitability of the Collar Me Charming products and assumes all the responsibility and liability by purchasing these products.
How much will it cost to ship my order?
Good Question! All orders have FREE SHIPPING in the domestic US! We ship USPS First Class shipping. We believe that you shouldn't have to pay extra to get quality and fashionable items sent right to your door. Consider it a thank you gift for shopping with us :)
How long after I place my order will my purchase be shipped?
We want to make sure that your orders get to you as soon as possible. Due to the handmade and customizable nature of our products, we hope to get your product ready to be shipped no later than 7 business days after your order has been place. If you need a product sooner, please contact us at firstname.lastname@example.org and we will do our best to accommodate you.
How do I clean my Collar Me Charming collar?
Cleaning your collar is easy. Machine wash using the gentle cycle and a mild detergent* or hand wash. Place in a garment bag for better protection. Line dry. For accessories like flowers or bow ties, spot clean with a cloth of warm water and a mild detergent.
How do I know what size to order?
See the Sizing Guide for more information. Measure your pups neck using a soft measuring tape or string where a collar would lie naturally. Add 2" to the size to ensure that there is enough room. If you are unsure what size to order or want to order a customizable size please contact us at email@example.com
My wedding is coming up and I would love to have my dog be a part of the wedding. Can you customize a collar that fits the colors in my wedding?
Absolutely! We know that your furry friend is very important on your special day. Just contact us at firstname.lastname@example.org with color options and the style your looking for and we can send you some fabric swatches for your customized collars and accessories. There is no extra charge for this customization...we just want to see pictures after the big day :)